How is my provider paid?

Helpr pays providers (except those in China, Lebanon, and Ukraine) through the payment platform Stripe. Providers can create their Stripe account through their Helpr Provider Portal.

Providers can expect payments from Helpr to deposit into their account within 3-5 business days after they complete a Helpr booking.

Due to Stripe policy, first-time payments to new users may be placed under an up to 7-business-day hold. We appreciate your patience and understanding of this policy.

In order to receive their payment at this cadence, providers must have accepted your booking request by 24 hours after the end of care. Bookings accepted by providers after this time may experience delays in payment.