What is backup care?

Backup care covers gaps in your regular childcare or adult care. This can be because school is closed, your go-to care providers isn't available, you are traveling, you need help while you're working from home, or you just need care for a few hours. Use your benefit for occasional or part-time care needs.

• Backup care does not include payments to your full time care providers or nannies.
• Your company may have defined backup care more specifically in your unique benefit package. Check out your specific company's benefit site and guide for more information: hellohelpr.com/your company-international